Five Leadership Lessons From James T. Kirk - Forbes: " when you’re not involved with your team, it’s easy to lose their trust and have them gripe about how they don’t understand what the job is like.
This is a lesson that was actually imprinted on me in one of my first jobs, making pizzas for a franchise that doesn’t exist anymore. Our general manager spent a lot of time in his office, focused on the paperwork and making sure that we could stay afloat on the razor-thin margins we were running. But one thing he made sure to do, every day, was to come out during peak times and help make pizza. He didn’t have to do that, but he did. The fact that he did so made me like him a lot more."
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